Terms and Conditions
These terms govern the relationship between you and us when you use this website and the services we provide. By registering an account, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not accept them, you should not proceed with registration or use any part of the platform. We reserve the right to update these terms from time to time, and continued use of the platform following any changes constitutes acceptance of the revised terms.
Eligibility
To register and use this platform, you must be at least 18 years of age and a resident of Great Britain. You must not be registered with GamStop or any other self-exclusion scheme at the time of registration. It is your responsibility to confirm that online gambling is lawful in the jurisdiction from which you are accessing the platform. We reserve the right to request proof of age, identity, and address at any stage, and to restrict or close accounts where such documentation is not provided within a reasonable timeframe.
Only one account per person is permitted. If we identify that a player holds more than one account, we may close the duplicate accounts and, in cases of deliberate misuse, withhold any associated funds pending investigation. Accounts are personal and may not be transferred to or used by another individual.
Account Registration and Security
When registering, you are required to provide accurate and complete information. Any changes to your personal details must be updated promptly through your account settings or by contacting our support team. We are not liable for any issues arising from inaccurate information provided at the point of registration or thereafter.
You are responsible for maintaining the confidentiality of your login credentials. Any activity carried out through your account is your responsibility. If you suspect that your account has been accessed without your authorisation, you must notify us immediately. We will take reasonable steps to investigate and, where appropriate, restrict access to the account while the matter is looked into.
Deposits and Withdrawals
All transactions on this platform are conducted in pounds sterling (£). Deposits are credited to your account once cleared by your payment provider. We do not accept deposits made using funds that do not belong to you, and payments must come from a source registered in your name.
Withdrawals are processed to the same payment method used for the original deposit wherever possible. We may carry out identity and source of funds checks before processing withdrawal requests, in line with our obligations under anti-money laundering regulations. Processing times vary depending on the payment method selected, and we will communicate any delays to you directly.
We do not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. You are responsible for checking those terms separately.
Bonuses and Promotions
Any bonuses or promotional offers made on this platform are subject to their own terms, which will be communicated at the time the offer is made. These terms form part of the entire agreement between you and us. Bonuses may only be claimed once per player unless explicitly stated otherwise. We reserve the right to withdraw any bonus where we have reasonable grounds to suspect misuse, including the use of multiple accounts or irregular betting patterns designed to exploit promotional conditions.
Bonus funds are not withdrawable until the applicable wagering requirements have been met. The specific conditions attached to each promotion will be set out clearly at the time of the offer.
Game Rules and Fair Play
All games on the platform operate using certified random number generator technology and are supplied by licensed software providers. Return to player percentages are published for each game and reflect independently verified figures. In the event of a technical fault or disconnection during a game round, the outcome will be determined in accordance with the relevant game rules and our technical fault policy, details of which are set out in our support documentation.
We do not accept responsibility for losses arising from technical issues outside our reasonable control, including failures on the part of third-party software providers or internet connectivity problems on the player’s side.
Responsible Gambling
We are committed to promoting responsible gambling and comply with the requirements set out by the UK Gambling Commission in relation to player protection. A range of tools is accessible through your account, including deposit limits, loss limits, session time controls, and self-exclusion options. We encourage all players to make use of these tools and to seek independent support if they have concerns about their gambling.
If you wish to self-exclude, you may do so through your account or by contacting our support team. Self-exclusions are processed promptly and cannot be reversed before the minimum exclusion period has elapsed.
Termination and Closure
You may close your account at any time by contacting our support team. Any balance remaining in your account at the time of closure will be returned to you, subject to the completion of any outstanding verification requirements. We reserve the right to close or suspend accounts where we have reason to believe that these terms have been breached, that fraudulent activity has taken place, or that continued operation of the account presents a regulatory risk.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising from your use of the platform that cannot be resolved through our internal complaints process may be referred to an independent Alternative Dispute Resolution provider approved by the UK Gambling Commission. Details of the relevant ADR service are set out in our complaints policy.
